This is in regard to the television service taken from the urban company wherein property was damaged by the professional at the time of service. I booked a service for 23-May-2022 wherein a professional visited my place and provided the service. During the service, the property was damaged due to which I faced multiple issues on television.
I have been following up with urban company since that day and after a month of mentally harassment and frustration, I was provided with a resolution to get it repaired and urban company would reimburse only upto Rs. 10, 000 and anything in excess of 10, 000 would have to be beared by me (even if that was due to urban professional).
The story does not end here, now that I have got the television repaired after going through the harassment by the urban company, I get to know something else. I am still waiting for the link to upload the invoice for which I paid 10, 449.
Firstly, I was not issued the correct invoice by the urban company, and received an invoice for 249 wherein I paid 10, 449. So this is when I got to know that urban company is not only messing up with the customers but also cheating the government by issuing invoices less than the actual service amount TO AVOID TAXES. I have the proof for all that I am saying and I will make sure that I get this escalated as well, through social media and consumer complaints. Thankfully, I paid the amount through digital mode, else the company would have refused the payment amount also. Additionally, I am now denied the reimbursement of the amount that I incurred and I am told that I would not even get the 10, 000 amount (which was promised earlier). Was this information helpful? | 
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