Urban Company — the professional sent to me was a thief and highly disrespectful

Address:	Hyderabad, Andhra Pradesh, 500053
Website:	Urbanclap.com

I ordered for a salon service 4 days back. The “professional” Shaheen Begum was appointed to me by the Urban clap. She was in so much of hurry that she ignored the fact that I’m pregnant and she highly mis-treated me. Not just that, but for the service that I took, she did not clean the foot of my leg at all. She just dipped in hot water and then applied a scrub and literally 5 seconds of applying she washed it and when I insisted her to give massage as pedicure includes cleansing, scrubbing, putting mask and massaging, she just put a cream and stood up saying, “This is all the service I can give. Please give me money as my friend is waiting outside and I’m in hurry.” She completed pedicure and manicure in literally and exactly 10 minutes. Moreover, she kept many products in her bag without applying it to me like cleanser and mask...

Not just all this nonsense I had to face but also she complained about Urban clap’s pathetic treatment towards all the professionals. The entire session she told me that how she always gets delayed in getting her payment from Urban clap and how much she is suffering due to Urban clap’s mistreatment towards her. At the time, where I needed to pay for the service, she also said that UC has removed the option of paying online and she wasn’t letting me call the service support. I didnt have cash at that time. And she wasnt ending the service from her end and said that she will take cash or wont leave the house. I kept insisting that i can pay online but she was too bold on me.

Also, I kmow that she had another service 3’o clock and at night she had two brides for make up. She continuously complained that she is underpaid and then after 15 minutes since she started givinng me service, she kept on saying that her “friend” is waiting outside and she has to go somewhere with him.

Frankly, I dont care how Urbanclqp is treating that lady. If she has complains, she should directly call up UC and share her problems with them. Secondly, I called her to my home as I’m pregnant and I couldnt go out at this stage. I didn’t call her so that she complains about Urbanclap’s mistreatment towards her. Moreover she was taking too damn extra interest in my personal life!!! Who the hell is she to ask every single little detail about my personal life and about my marriage and everything??? I wanted to feel relaxed and that’s why I ordered for waxing, pedicure and manicure. She was at my home for around 45 minutes. In ehich she gave all her service in within 30 minutes and rest of the time she was acting bold on me so that I pay her in cash!!! No one was there at home at that moment. She took huge advantage of that. I was feeling threatened.

I never expected this mistreatment from a professional by UC. These guys send these woman to torture pregnant customers without giving proper service???? This is really pathetic.

Even the support team isn’t properly responding to my issue. It is like a joke to them! A lady comes, doesn’t provide her service, steals the products, complains all the time long, mistreats me, threatens me for cash and goes and UC is not taking action at all!!!