ADVERTISEMENT

[Resolved]  Urban Company — Urban company Technician has taken washing machine item and not responding

I booked a technician from urban company for my front load washing machine repair on 29th may 2022.He said PCB is not working and took my PCB along with him and said he will repair and resolve my issue by 30th May 2022 by 2.30pm.Since then he is not responding to my call, everyday I am calling urban company customer care, they are saying technician will come and resolve my issue. but it is not happening. I am suffering a lot
Was this information helpful?
No (0)
Yes (1)
Jun 28, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2022
Urban Company Customer Care's response
Hi Shoeb,

We are highly apologetic to learn about your experience with us. Please be assured someone from our team will connect with you to address your concern immediately.

Regards,
Team Urban Company
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1175
    Pending
    277
    Resolved
    398
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information
    ADVERTISEMENT