[Resolved]  Urban Company — Urban company Technician has taken washing machine item and not responding

I booked a technician from urban company for my front load washing machine repair on 29th may 2022.He said PCB is not working and took my PCB along with him and said he will repair and resolve my issue by 30th May 2022 by 2.30pm.Since then he is not responding to my call, everyday I am calling urban company customer care, they are saying technician will come and resolve my issue. but it is not happening. I am suffering a lot
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Jun 28, 2022
Complaint marked as Resolved 
Urban Company customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2022
Urban Company Customer Care's response
Hi Shoeb,

We are highly apologetic to learn about your experience with us. Please be assured someone from our team will connect with you to address your concern immediately.

Regards,
Team Urban Company
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