Urban Company — worst service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:urban clap

I booked in urban clap for 2 ac service. Two minors approx 15 years came and asked me for service. I was surprised how this kid gonna service. But i still gave them a chance. They were not even able to start the ac as they were not able to understand how to get it unplugged from the stabilizer. They were making calls and video calls to understand something from his boss i guess. They also were not able to get the ac down from the wall. After 2 hrs a group of 4 people came to help them.in all now there were 6 people at my home for service. It was chaos. I could not understand where to focus. All of a sudden they said there is leakage in ac pipe. So we need to remove all the gas and do welding and then fill gas back. I said if needed do it. They said you have to give 2000 cash and not through urban clap. I agreed to that as well.in course of time, i don't know when they reached another room and started filling gas in another ac as well, which was completely fine. They said there was low gas, so we refilled it and we charge the same amount for this ac as well. I was helpless and had no option other than to agree as they had already started ingesting gas. Later my compressor went faulty and company guy said that it went faulty because of over ingestion of gas. I am following with urban clap guys but they are not helping out.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have hired photographer from urban clap site for my wedding and deposited booking amount to him but now he is not ready to provide me the photographs and urban clap is not ready to take any action against him.every time I called him and asked for my photographs but nobody is ready to take any step

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1479
    Pending
    436
    Resolved
    496
    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
    View all Urban Company contact information