My product (T[protected] from Urban Ladder was scheduled for installation on 24th Jan 2022 between 2 to 5 pm. But no one from your office visited for installation. I had taken leave from office for the said purpose only. Please note, Urban Ladder team had confirmed the same time and after that only I had taken leave from office. I have also received below mail on 22nd Jan 2022 from Urban Ladder.
“Hey Apoorva, your order T[protected] is delivered and pending installation. Our installation team will install the item between 02:00 PM-05:00 PM on[protected]. If you want to reschedule, please write to us at [protected]@urbanladder.com. Regards.
Urban Ladder Home Decor Services Pvt. Ltd.”
Further, around 7:30 PM, I received a call from Urban Ladder that they were unable to install my product on 24th Jan 2021 and they itself scheduled the installation for 25th Jan 2022 between 11 AM to 2 PM. But during that period also no one visited for installation. Neither I have received any call nor any update from Urban Ladder. They are just delaying the installation for one or another reason best known to them only. Neither I am receiving any satisfactory revert from their end. I have left with no other option except to reach you. Was this information helpful? | 
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