Urban Ladder — Order cancelled

Hi,

Totally disappointed .. What is the meaning of below message..it is not happened for one order ID.. Both order my cancelled without any informing me..

After cancelled i called to customer support than Urban ladder company are reverting on email.
This order was placed with an additional discount on the product price..hence we are cancelling your order..
Don't deserve to be trusted...

1-Order Number T[protected]
Placed On: July 11th, 2022

2-Order Number T[protected]
Placed On: July 11th, 2022

Hey Kapil, beautiful furniture is on its way. Your order T[protected] is scheduled for delivery between 03:00 PM-06:00 PM on[protected]. Please note that installation (if applicable) will follow within 48 hours of delivery. If you want to reschedule, please write to us at [protected]@urbanladder.com. Regards.
Urban Ladder Home Decor Services Pvt. Ltd.