Urban Ladder — Product undelivered

Address:

Gurgaon

The order was placed on 14th August & the delivery promise was 3rd September, since then I have been following up for my order, I have raised multiple complaints thru email, Twitter & Instagram but the team was irresponsive & after one month they just dispatched the order as per app update but as per their customer team, product is not yet dispatched… this is absolute fraud & deceiving … it’s been over 25 days still I have not received the product & even I am not allowed to cancel the product ! It’s absolutely harassing & mental torture; I would request to fine Urban ladder to fine 1.5 lakh for the mental torment