Urban Ladder — Step ladder

Address:560078
Website:snap deal

Our order number is [protected] dt 27th oct 2016. We opened the package now. We find the rubber around the step ladder is damaged. Whether it can be replaced or whether you can help in replacing the rubber.

It will be very helpful if you can replace the item. step ladder rubber attachment is damaged. it has to be replaced.kindly arrange for the same
Was this information helpful?
No (0)
Yes (0)
Urban Ladder customer support has been notified about the posted complaint.
Complaint comments 

Comments

Ordered items through urban ladder.

Their delivery persons promised a 7 day 'trial' policy to return products. When attempting to return the items the very next day, customer service vehemently denies the items even though it is barely used, has all shipping material intact and I'm even willing to pay for shipping fees. Very frustrating.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Urban Ladder
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    147
    Pending
    0
    Resolved
    13
    Urban Ladder Phone
    +91 80 6740 0200
    Urban Ladder Address
    112 Karthik Nagar Marathahalli, Bangalore South, India - 560037
    View all Urban Ladder contact information