[Resolved]  Urban Ladder — vector xl sideboard (finish: mahogany)

Address:	Bangalore, Karnataka, 560008
Website:	www.urbanladder.com

I have purchased this product last year in the month of october 2016. Though the product looks very good on website and as a attracted customer i also have ordered the same which cost me rs. 30000/- after using it for a 11 months one of the drawer of the product got swollen after heavy rain in bangalore and i have lodged the complaint to urban ladder. They visited to my house and checked the product and kept it like that only. Its been one month no one has visited yet to replace or rectify the product. I have purchased product worth rs. 2 lacs from urban ladder after coming to bangalore, but they dont give any respect nor gives any value to the esteemed customer. Sales support is very bad, initially product was good, but now not at all worthy. They take rs 30000/- for a drawer set but cant even provide a good quality of ply or wood on the base of the drawer, all dash board have been given and as a result due to moisture the drawer became swollen.