Urban Company — complaining about waxing

Address:

Pune, Maharashtra, 411036

I booked a beautician on 17th April 2018 for waxing, detan, and nail, cut and polish. Detan and nails we're done right.

But the waxing lead to removal of skin and wound on my hands and legs. Attaching the photo for the same.

The beautician made me give the feedback there and then with 5 stars. But I can't find any option to edit my feedback. So, complaining here. Kindly look into matter. I demand a refund.