Urban Company — passport services - manish rai - mobile - [protected]

Date of deposition of fees for fresh passport @ rs 2400 per passport for three passports
Amount of deposit - rs 7200/ — transaction id[protected]
Date of deposition - 21st june 2018
Name of the person coordinating on behalf of passport agency - kiran - mobile - [protected]/[protected]
Current person who is refusing to support on the grounds that my file is lost - paramjeet singh - mobile - [protected]
Reason of losing my file as told by paramjeet - kiran has left the job.
Only one passport is made till date.
Status of balance two - one is not even applied as it was supposed to happen injuly or august. Second is pending due to police verification not happened.
No one is listening to the problem and same people were following twice till the payment was not done.