| Address: | Ghaziabad, Uttar Pradesh, 201009 | | Website: | UrbanClap App |
Dear Team,
My got the AC repaired on 26th April 2018 by your professional and paid service charges as well as gas filling and leakage repairs too with a 3 months warranty. Before the completion of the warranty I got the issue again and appointed the same professional to repair the AC. The professional reach the spot after several phone calls with 3-4 hr delay and around 10 PM. They started working and said no problem found what work done earlier and there is a leakage in condenser. I asked them to repair and fill the gas. They said the condenser need to changed and could not be repaired and the new price of Rs. 5300. He frankly asked me to contact Urbanclap and I will work as per their suggestion. I have tried to contact and your CC was already closed for the day at 10.45 PM. The professional left without any work and just placed the AC as is. With the ongoing soaring heat and humid weather I decided to repair it by other technician and they repaired without any hassle and I paid them Rs. 2300 including the gas filling. Even the outside technician thoroughly checked and found more leakages as said by your professional.
Just I want to tell you what are you providing to customer? My first experience with you is really bad and hopefully think twice before contacting you. In the meantime please refund the Gas Filling price to me as this was completely ignored and delayed for which I have to arrange some alternative. After your reply I will decide my next course of action.
Regards,
Asit Ranjan Das Was this information helpful? | 
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