Urban Company — service not received

Website:

www.urbanclap.com

I have requested for a service through urbanclap for my laptop repair which was not booting up. After so many attempts the technician came from it panthers and tried rectifying the issue. They changed the motherboard, screen and also asked me to upgrade the ram and charged me ₹5600 but the core problem remained.

When i placed a 2nd request, they didn't turn up and cancelled my request saying that they've tried contacting me but to no avail. When i placed a request for the 3rd time, they again cancelled the request citing the same reason despite the fact that i have already spoken with it panthers a day before and fixed the timing. Even when i spoke with urbanclap, they're not ready to listen and act.

Please assist me in resolving my issue as i have already my heard earned money and valuable time to resolve the issue.