Urbanclap — service promised not being provided
Kolkata, West Bengal, India
KaKannuu on Feb 15, 2020
My 9 seated sofa and 2 bathroom cleaning were rescheduled sometimes due to my mother in critical condition in fortis due to kidney failure and also since was din was engaged on 30th and there were lots of activities in both matters. On 13th i wanted the work to be done since there is a function in my house tomorrow with big gathering but gautam seal was always fussy and made me reschedule which is not the correct policy. Now mohsin called up to say that only sofa can be cleaned not bathrooms and this is not fair at all-9 seared sofas are costing only rs.1149 on spp then why should i pay more and why my bathrooms won’t be cleaned-bad impression on me o[censored]rban clap gautam seal fir non fulfilment of services-it seems the professionals will decide when and by whom i should get the work done. Please fulfil my project at the earliest - i don’t want to follow up more. Pkease assign a professional if 5* rating not like the 2 you have been assigning till now having 4.6-4.7 rating. How can you refuse services if there were serious hardships and due to your professionals incapacity to provide services when i wanted them?
Now they are not even allowing me to reschedule and the future dates provided are only 2 and rescheduling us failing every time-this is a cheating policy by the company. When their professionals deny rendering of services at the required time the company doesn’t feel it their duty to look into such matters even though e mail was written 2 days back on 13-2-20
|Add a Comment Updated:||Share0Tweet0|