Address: | Hyderabad, Andhra Pradesh, 500084 | Website: | www.urbanclap.com |
The professional was very adamant and was not listening to me even though I told her that the wax is too hot. Instead she kept insisting that she has to use the wax at that temperature.
Later I saw she has peeled some part of my skin and I raised a complaint on 27th december.It is now 4th FEB, Urban clap did not give me a call back and neither did they mail me. So, they simply ignored my complaint.
Upon calling them, they were only apologizing and were absolutely not cooperative.Finally they agreed to provide a complimentary service and after I made the booking they they said they can't provide a service more than 1000.Rest o the amount has to be borne by me.
When I reiterated this wasn't informed before, they did not listen further and kept on dragging the issue. Was this information helpful? |
I even dropped them a mail complaining that I didn't get any call to talk about the matter to which they very conveniently replied that my number was not reachable.
I'm really frustrated with the kind of response I have been getting from them.