Urbanic — Deliver my order before 20 nov

I have ordered 3 items first time from urbanic on 7nov(had I knew it's delivery process I would have never used it). Secondly my order is prepaid and the expected delivery date is 17 which is tomorrow and the order has not even been shipped yet. I have a function to attend on 20nov. urbanic the almighty please deliver me my products before 20 if you can or I'm never ever gonna use urbanic and neither will let my knowns use it! Your customers and delivery services are worse than pathetic! I ordered a straightener from Flipkart and I got it on 5th day. See urbanic where you stand!. Either resolve my issue or take my rudeness to your heart.