Urbanic — Wrong product

Website:

www.urbanic.com/search

The company has given me the wrong product after making me wait for a month. I asked for the product to be returned. They rejected my request after making me wait for two weeks. Even though the product is in the condition I had received it in. Tags, packaging is all intact.

They claim to be working on my issue after rejecting for no reason. But it has already been a month. I feel like they won't resolve my issue