[Resolved]  Urdoorstep Eretail — wallet refund as the services stopped in hrbr layout, kalyan nagar

Address:	560043
Website:	www.urdoorstep.com

In Feb 2018, urdoorstep stopped services in my area 1st block, HRBR Layout. There is an amount of 1273 in my wallet and I came to know cancellation of services once I placed on order for Rs 1113.
When I called them they said amount will be refunded to the source how the wallet is recharged. Attached screen shot of my wallet. I see that there is a deduction of 1273 in my account on March 6th 2018. But I did not receive any amount.

I called the customer care number[protected] many times also mailed them to [protected]@urdoorstep.com. Everytime they say it may take 1 week or so, but so far for 4 months I did not get my money back and I hear same story every time.
Also they stopped responding to my email as well. Please let me know how to resolve this issue. Also I am not sure how some CBR Prakruthi apartment address is updated in my account and how many number of times I say that I stay in independent house and not in apartment still it is NOT updated and every time they refer to same address.

This is pathetic and people should be aware of their fraud.