Urjakart.com — Product not shipped

Address:	Chandigarh, Punjab, 160022
Website:	Urjakart.com

I had bought HTC DM-97 Digital Multimeter for Rs. 1275 from the site on 1st Jan 2017. I made the mistake of making the payment online as they've not even shipped the order till date. They don't answer the customer care contact number given on site, just an automated system answers the call and then cuts after you select to talk to an executive. They are not even replying to the mails I've sent regarding any update on the shipment or even the cancellation of the same.
I should have checked about the site before making the payment for the order.