Usha — 1500 W Deep Fryer model 3215

I have Deep Fryer model 3215 supplied by Usha International, it is over 5 year old not in any warrante. I require the heater element for the same which seems to have been damaged somehow. By calling Usha i am not getting any suitable reply. Please confirm if this item can be serviced or not.
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    +91 12 4458 3100
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    Plot No. 15, Institutional Area, Sector-32, Gurugram, Haryana, India - 122001
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