Usha International — Desret cooler

Address: 201307

Vide ref no [protected] i lodged complain about the damage of one no. Carrying wheel. Product is under guarantee period hardly 5 months from the date of purchase. Technician visisted on 9th sept 2016 at 12:20pm and dismantled the wheel carelessly.in this process he damaged the another two nos. Of wheels also. Thereafter he is asking money for replacement saying that it is not covered under guarantee. But at the time of purchase also dealer did not tell this fact.
Apart from this technician is not experienced and damaged the another two whee while handling the cooler carelessly.
Kindly look into the matter.
Regards
S pandit
Mob no - [protected]