Usha International — room heater

Faulty product and unsatisfactory services.
This is my third complaint in a week regarding the same issue. Twice your novice engineer tried to temporarily fix the switch of quartz room heater without replacing it with a new one despite repeated requests. Twice the services had been allotted to sharma traders jammu who sent mr sajan chauhan repeatedly and he also assured early action by replacing the switch if the problem still persisted by giving his mobile number [protected] for contact.
Yesterday i again complained for the same issue. Sorry state of affairs. I am also enclosing your message as under
"thank you for calling usha care, your request cc[protected] ref. No. 3803 has been registered. Service centre assigned is sharma traders, contact:[protected]"
Need early action from your side