Address: 122001 | Website: usha.com |
I have bought sm usha dream maker 120 from ur usha international shop kolkata on 13.01.2016 (Invoice no[protected]. My hometown is 200kms north to kolkata that is berhampore, murshidabad pin-742101. During buying this product seller assured that service will be there in my home town 100 perct. I am 63yrs old lady. So after buying this product i am regularly facing problems in near about every month. I complain in ur customercare no... And i wait for few weeks and after that after several reminder one technician comes. This story is being repeated nearly about every month. My questions are... This machine which i got is it faulty production? And how many remaining months in my life i will suffer for this type poor service? Already 6months passed, i dont know after warranty gets over who will take care of my machine? And every month i have to call for customer care support and i have to pay bills for that service for every month... I have made a great mistake by buying this product... Plz do something.. My last complaint no req c[protected] ref no 5893.. And i have given reminder for several times. Thanks. My phn no [protected]/[protected] Was this information helpful? |
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