Uti Infrastructure Technology & Services Limited [Utiitsl] — Refund of PAN Application Fee

We applied for pan card on 28th February 2021 (Application/Coupon Reference N[protected], I submitted all my details from using Aadhaar card but after submitting and make my payment then only UTIITSL site is mentioning demographic error.

Since then we have approached the customer care through innumerable mails cum phone calls and submitted all required details, documents to process the application and issuance of PAN.

Finally communicated to us that the application cannot be processed. Hence we requested for refund of fee paid online but not being refunded.

Unlike NSDL site where the amount gets automatically credited back to the source account, here UTIITSL is resorting to unprofessional and unethical practices by retaining customer money using illegal means.

Please refund my amount

Thanks

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