Uts — amount deducted but ticket didn't booked

Address:	Mumbai City, Maharashtra, 400067
Website:	UTS

Hi,
I have a made a payment for quarterly pass from borivali to andheri in[protected] in uts app through debit card, the amount rs 368 got deducted however my ticket was not booked, request you to look into this matter as soon as possible as i am facing difficulty in reaching to the uts customer care service. I am adding some other info in attachment
Thank you