Uts App — recharge issue

I have tried twice to recharges r wallet using paytm app dated on 6th sep 2019 (200/-) and 6th sep 2019 (100/-) the amount deducted from my bank but its not credited in to my r wallet.

In the recharge history its showing the status failed.

Request you take a action and refund my money as early possible. As i tried to contact toll free number 138 mentioned on uts app for the mumbai region, but i am getting this is a invalid number...