[Resolved]  Uts Application — money got debited from hdfc debit card but season ticket is not renewed

Hi team,

Today i requested in uts application to get my season ticket to be renewed as my current ticket is going to be expired on 24 mar'18. So all the process was working in flow from renew request to payment. Once payment got completed, i have faced an error that "session timeout. Please try after sometime" but got deducted from my account. So please help to get this addressed on priority please.

Below is the ref. No. Of bank transaction fyr.

Ref. No.[protected]

Cheers,
Jigar thakker
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Mar 26, 2018
Complaint marked as Resolved 
My money which debited but ticket was not renewed. Then after taking several follow ups my money got credited to my account.
Mar 26, 2018
Updated by JigarThakker
Hi Team,

On 24th March'18 have received below attached text msg from HDFC bank that amount has been credited but yet amount is not reflecting either on HDFC BANK statement or PAYTM portal. So please help to get this resolved at the earliest.

"Ur transaction on HDFC BANK DEBIT?ATM Card ending 0524 for Rs. 1353.20 has been credited/reversed by PAYTMAPP1118553 on[protected]:19:16:03"

Cheers,
Jigar Thakker
Mar 26, 2018
Updated by JigarThakker
Hi Team,

Glad to inform you that I have successfully received money in my account.

Thanks for your precious support.

Cheers,
Jigar Thakker
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