Uttar Pradesh Power Corporation [UPPCL] — bill amount debited but not credited in uppcl account

My UPPCL account no. is [protected] . I have paid my bill on 21/07/2018 for the month of july 2018 through hdfc net banking for rs 5215, but receipt was not generated after payment and the same is showing due for Rs 5215. My account has been debited by the amount but no credit has been made in UPPCL Account. Please look in to this matter.
With Thanks and Regards,
Ram Chhabile Mishra
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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Hello sir/mam
I paid Rs 2615.00 for A/c no.[protected] by my debut card online but the transaction became failed and money has been deducted from my Central Bank of India account.
Now I want my money back or complete my transaction pls
Name- Khalid Qureshi (according bill)
Mobile - [protected]

I have submitted my electricity bill of november month of Rs 937 through online payment of my Punjab National Bank account on 20/11/2020, my bank account is debited by Rs 937 but neither the UPPCL account is credited nor the payment recipet is generated. Kindly look into the matter and do the needful.
Account no. - [protected]
Name- Dinesh Chandra Srivastava

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    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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