Uttar Pradesh Power Corporation [UPPCL] — Complaint regarding faulty electricity bill.

Sir/Ma'am,
This is to bring to your kind attention that I'm a resident of Kabir Nagar Colony, Durgakund, and I have received the electricity bill of total Rs. 12, 185 for this month despite paying my bills on time. We have received a bill of Rs. 1, 500-3, 000 on an average in all these years therefore the bill that we received this month was a shocker for us. Our Total Bill should have been of Rupees 3631/-. We have been continuously writing to the officials from 6 August, 2021 but no step has been taken to solve the matter.
Moreover, my husband Mr. Jaideb Mukharjee is in abroad as he has been appointed as a Tabla Teacher and Performer in Beijing, China, by the External affairs Ministry of India. Therefore it is becoming difficult for us to deal with this problem.
I request you to please see to this issue immediately and send us a fresh rectified electricity bill by 16th August, 2021 so that we can be relieved of this unexpected problem which has been a mental pressure for us since the past few days by paying the correct amount as soon as possible. The electricity bill has been attached for your reference. Waiting for an immediate response.

With Regards,
Shuchismita Mukherjee

Consumer A/C- [protected]
Consumer Name- Smt. Bharti Devi
Address- B-36/38, Flat no.-21/15,
Kabir Nagar Colony, Durgakund
Varanasi - 221005