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Uttar Pradesh Power Corporation [UPPCL] — online payment is not updating no one is responding

My electricity bill account no is [protected]
I have completed my electricity bill on 12 jan in online way of payment
Payment referrence number is bd01a7046218
But its not updating... Please help me.
Costumer care is not responding and cut my call 19 times without giving me any information.
My circle is dakshinanchal vidyut vitaran nigam limited
My email id is [protected]@gmail.com
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Complaint Status


[Jan 29, 2019] Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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    Uttar Pradesh Power Corporation [UPPCL]
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    1301
    Pending
    0
    Resolved
    109
    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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