Uttar Pradesh Power Corporation [UPPCL] — paid bill but no confirmation (account id-[protected])

Hi, i paid the bill which is on my mother's name (Savita tomar) of amount rs. 2589/-. Via sbi online banking. After the payment, the blank page appeared. I can still see the amount outstanding in my account

Details:
Name: savita tomar
Account: [protected]
Payment mode - sbi online debit vard
Date of payment 20-sep-18
Time: 20:46

However, when the sbi payment page was to redirect to uppcl page, a blank page came and then the technical error. The money got deducted but the confirmation did not come.

And this is the message that i get..
Thank you for using your sbi debit card xxxxxxxxxx for a
Purchase worth rs2589.0 on pos uppcl28291 at tps*uppcl txn# *. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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