Uttar Pradesh State Road Transport Corporation [Upsrtc] — amount not refunded if cancelled bus

Address: Lucknow, Uttar Pradesh

I have booked a ticket on 21/12/2018 from vaishalli to moradabad bus scheduled on 21/12/2018 at 3.00p. M. Due to unknown reason bus got cancelled and the refund is the matter of great concern. Despite of my day night calling at their customer support, they are not happy to take call. They are truly showing unwillingness to work in so called digital india.