Uttar Pradesh State Road Transport Corporation [Upsrtc] — amount was deducted from my account, but ticket was not booked (5 times)

Address:	Surguja, Chhattisgarh, 261201
Website:	www.upsrtc.com

Account details.
Username - ssmp1988
Registered email id - saurabh. [protected]@gmail.com
Unregistered mail id - saurabh. Shukla. [protected]@gmail.com
Mobile no. [protected]

I have booked a ticket from dehradun to sitapur through ac volvo bus service through my registered email id.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked.
Again, i have tried but the same problem was faced.
My amount was deducted for four times.
1369.00 rs. Was deducted every time.
Total amount deducted 1369.00 x 4 = 5476.00

At last, i have tried to book the ticket with unregistered email id (Saurabh. Shukla. [protected]@gmail.com).
But, again the amount (Rs. 1369.00) was deducted and ticket was not booked.

Hence, the total amount to be refunded is rs. 5476 + rs. 1369.00 = rs. 6845

Please refund my money back.

Refund my amount to the my credit card please.

The deduction sms sent to me clearly mentions that amount has been transferred to upsrtc account.