Uttar Pradesh State Road Transport Corporation [Upsrtc] — bus has been cancelled by upsrtc but didn't refund my money

I am himanshu dubey. I had an online reservation on 20 april 2019 from prayagraj (Allahabad) to delhi at 3.45 pm in 3*2 ac seater upsrtc bus.
Departure station was allahabad but bus was not at prayagraj (Allahabad) bus station and i was informed by inquiry counter that bus has been cancelled, i did not receive any message regarding bus cancellation and i have payed 1077 rs online through upsrtconline.co.in and i have ticket also, please refund my money as soon as possible

Passenger name - himanshu dubey
Station from - prayagraaj (Allahabad).
Station to - anand vihar
Amount - 1077 rs
Pnr - anvt[protected]
Ticket[protected]

Please refund my money as soon as possible.
Thank you.