Uttar Pradesh State Road Transport Corporation [Upsrtc] — payment issue

Address: Gola Lakhimpur kheri pin 262802, 262802

With due respect i beg to say that i tried to book a ticket on upsrtc but the ticket was not generated due to discrepancy in the upsrtc system and transaction got failed but the amount rs. 694 was deducted from my debit card as per enclosed bank statement and credit into upsrtc account. After that, i booked a ticket again and then it was successful. Please resolve the issue with my previous transaction of rs. 694 on 11/05/2019 and refund my money and revert to my debit card.