Uttar Pradesh State Road Transport Corporation [Upsrtc] — payment received but ticket not booked

Address: 109 perl tower, Agra, Uttar Pradesh

Website: Upsrtc

I booked ticket from agra to lko on 28th april 2019 bt from ac 3*2.
It accepted the payment from my side bt didn't send any message of confirmation of ticket i logged in as a non. User.

It was registered by name of siddharth shukla
Transaction i'd[protected]
Date 28 april 2019
Agra to lucknow
Please help me to reimburse the amount
Quickly