[Resolved]  Uttar Pradesh State Road Transport Corporation [Upsrtc] — refund issue for upsrtc bus reservation online

Address: F-4,new mill colony, OSM, Oudh sugar mill, Hargaon, distt-sitapur, Sitapur, Uttar Pradesh, 261121
Website: Upsrtc.co.in

Hi,
I would like to complain about a refund issue where the amount of rs 751 has been deducted from my account. I was booking a bus from lakhimpur to kaushambi, gaziabad and my bank account was debited for rs 751 but the ticket was not confirmed. I just received the amount debited message but not the ticket confirmation. I tried calling on the help line numbers but they was no response so i dropped a mail at the help line mail id online. [protected]@upsrtc.com but it has been more than 24 hours i did not receive any revert yet. Find the attachment of receipt where the amount of rs 751 was debited.
Kindly look into this issue as soon as possible
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Mar 26, 2019
Complaint marked as Resolved 
Received the refund today
Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
 
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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