| Address: | Uttarakhand Transport Corporation, Haldwani, Nainital, Uttarakhand |
I tried to book 2 tickets of Haldwani Dehradun A.C. bus of 20.06.2019 ( 8.30 PM) through internet on 19.06.2019 from Ranikhet. But due to poor net connectivity I did not receive any information regarding ticket booking and no amount deduction message was received by me from my bank. Thinking that online ticket booking process was not completed and booking of ticket is not possible from Ranikhet I requested my friend at Haldwani to book online ticket for me and after booking tickets by him I received seat number 27-28 for which I made him cash payment. Before departure of bus at 8.30PM I received two message showing bus seat numbers (17-18 & 27-28). I immediately informed bus conductor of the mistake of double booking due to poor net connectivity and double charging of money. He immediately informed his superiors who allowed him to allotte my 2 seats to new needy passengers against the payment and he did so.
details of double booking is as under:
PNR 214R[protected] & 214R[protected]
Haldwani to Dehradun at 8.30 PM AC Bus No.0203UK17PA.
Therefore, I request you Sir to refund Rs.1433.20 debited from account through net banking for the seat no.17-18
A.K. Tariyal
Mob.[protected] & [protected] Was this information helpful? | 
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