Vacations Gateway — Gifts not received nor any response on same

Address:

Nashik, Maharashtra

I was call by Mr Shekha, for I have been offered a free gift of Dell insperon touch screen Laptop for which I had to purchase a Holiday package and pay a sum of Rs.8549/- after that he informed me that I was also eligible for a combo offer which is a Sony 42 Inch 3D LET TV for which I have to pay Rs.8549/-, which was also confirmed by Mr.Ravi Chavan for both I paid via links provided by email and for both I got Transaction I'd as given SLD00053447 & SDL00053475, I was said to confirm the email for holiday package the next day, later on I was also informed that i will get a call from Tour department and Warehouse to confirm for delivery of the gift items, which I never received. I tried calling on customer care number also had email send but there is no satisfactory response and also noting is being intimated to me regarding the gifts offered. I have been cheated and am cancelling the the tour offered I want the refund of the money paid I.e Rs.8549+Rs.8549=17098.This is gentle request to refund the amount