Hello
We are a small online company, we registered our company in the month of january 2020 with the help of vakilsearch.
While registering the company we received excellent support and service from your officer ms surekha. And because of her prompt and brilliant customer service experience with decided to go ahead and register for account and taxes too.
Everything is ok but we are quite disappointed with the service and response of the team when we want to contact them on phone calls.
For each task we struggle a lot to get in touch with the team. There is no dedicated officer whom we can talk as they have provided a common landline no which is impossible to get through.
We do understand that team must be big and very busy but they should understand the situation of customers too. As they promised while registering.
We have quite a few issues which we want to discuss and we want it to be heard over the ph call.
Can you please provide us contact number of the person who can take decision and solve our problems.
Hope to hear from you soon.
Thanks and regards
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