[Resolved] Valuemart Gold — Neither sending 200g Sachin tendulkar coin nor refunding money INR 21999/- | |||
Sir, I book my 200 gram Sachin Tendulkar limited edition silver coin on[protected] and order number is 1460. After confirmation of order, they give no response. Then in starting of April month, I call them for getting the status of my order. During that time they told me that, “you will receive your coin by[protected]”. But it was not happened. Then I send them mail on[protected] to below mentioned customer care addresses [protected]@valuemartgold.com and [protected]@valuemartgold.com. They give reply on date[protected] in that mail they mention, they will deliver me coin by[protected], but they again failed. Then I apply for refund on date[protected]. They give me reply on[protected] with expected delivery date that is[protected]. Same thing happened again, they never dispatch the coin. Again I send them mail for refund on date[protected]. They give me reply on[protected] with expected date[protected] of refund; again they were not kept their words. At this juncture I have no hope from them, Please register a complaint against this company for my refund. Thanking you, Regards, Arvind Joshi [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Valuemart Gold & Jewels customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
You are not alone cheated by this company. I had ordered 200g silver coin worth of Rs. 21999/-. Till date I have not received the coins nor received any money. Infact they had given refund cheque two times & both the times it was bounced due to insufficient fund.
73%
Complaints
15
Pending
0
Resolved
11
+91 80 2663 1624
+91 80 2663 1623
#1371, 1st Floor, 31st B Cross, Jayanagar 4th T Block, Bangalore, Karnataka, India - 560041
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is addressing the same on priority.
For any further clarifications, please write to us at write to [protected]@valuemartgold.com mentioning your Order No in the subject line.
Thank You for your cooperation.
Regards,
Team Valuemart