Vasan Eye Care Hospital — cghs card not accepted

Address:560102
Website:vasaneye.in

Hi team

I have visited vasan eye care, hsr bangalore branch yesterday (01.01.2019).
As i always used to get my eye test done from vasan and every time i was able to use my cghs card for payment.
This time when i asked them they have simply refused to accept and asked to pay full amount for the check up. Reply from receptionist was :"here in this branch we do accept cghs card as guided by management".
What i know was, vasan follows the same policies world wide. At least cghs policies does not differ.

Moreover, staff was too unprofessional, no proper check up. While doing the checkup in the middle doctor went to check her phone.
I have never seen such unprofessional behavior at any center.
All the people at the center were busy with their own stuff instead of attending the patient.

To all the patient, they were not giving bill until you ask them.

Seeking your immediate response on the above concern as it is hurting people's trust on vasan.

Regards
Shivani sahu
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Complaint comments 

Comments

We are struggling to come in the huge traffic in Bangalore but here there is no proper basic facility to the manage the transaction.

All are with digital world but here there is no swiping machine to pay over bills.

Location : Rajajinagar

Regards
Prasad

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    Vasan Eye Care Hospital Phone
    +91 43 1408 9000
    Vasan Eye Care Hospital Address
    No. 15A, Thillainagar Main Road., Trichy, India - 620018
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