Vasan Eye Care Hospital — job order and delivered order eye lens unlike

Address:

Visakhapatnam, Andhra Pradesh, 531163

I, anjaneyulu (Behalf of my wife) have visited vasan eye care hospital at visakapatnam, ap on 14.10.2017 and consulted to dr, sudhakar naidu, after check up the eyes doctor referred power lens to vasan optical (Inside hospital) with prescription right eye -2.75 cyl, 80 axes, 6/6 v. A; left eye -1.75 cyl, 90 axes, 6/6 v. A. At that time i have paid rs.1100/- for lens, delivered date 16.10.2017 (Monday). I have called them around 11am respective optical store regarding my order, they replied call us at 3pm. On monday my wife has applied leave for college. I have called them at 4pm again, they answered that your lens dispatched from hyderabad, so that you can come on tuesday at 11a. M otherwise we would ring you once reach the lens. But they didn’t response until i visited sore on 20.10.2017 collected lens. Today i. E. 21.10.2017 when we went optical shop for frame, then we came to know that right eye -2.75 sph, 80 axes, 6/6 v. A; left eye -1.75 sph, 90 axes, 6/6 v. A. Due to their negligence she had suffered eye ache, missed completion of syllabus for students and time wasted. So i requested you to take proper action against on company future unrepeated and resume compensation to me.
Thanking you in anticipation.
Yours faithfully
Dr. T. Anjaneyulu
D. No 11-2-93/2
Chinnabazar
Bheemunipatnam
Visakhapatnam -531163
Andhra pradesh.
Mob: [protected]
Email: [protected]@gmail.com