Vasanth & Co — billing amount is different on purchase amount

Address:

600117

Hello team,

I would like to bring to your attention that i bought lg washing machine, cover & stand for the same in chennai trade center for rs.31, 000 and it was done in bajaji finance.

I got the bill only for rs.31, 000 and the product was not delivered on timely manner as agreed during my purchase.

During deliver they had given me the bill for rs.32500 which i didn't notice the time of deliver.

After that i raised lot of compliant in customer care and branch but still now i didnt get any proper response on the same.

Vijay ganesh branch manager on tambaram branch agreed that he will refund that rs.1500 amount and now he is asking me to purchase production more than rs. 10000 so that he will adjust the amount since the bill was incorrectly mentioned by his staff mistake.

Why should i do purchase for more than rs. 10000 to give my 1500 rupees for the mistake done by your team.

What is the procedure to get my amount back?

Check and revert asap.

Thank you,
Raja. K