Vasanth & Co — duplicate deduction of rs. 35,700 and no refund affected

Address:

641003

I purchased a fridge worth of Rs. 35, 700/- from Vasanth & Co located in 100' road, Coimbatore, on 3.6.2018 and the payment was made through SBI Debit Card. The vendor swiped twice despite my resistance that led to the duplicate deduction. I lodged a complaint to both Vasanth & Co and SBI. After 2 months of wait, SBI declared that both the transactions were successful and advised Vasanth & Co to refund. In turn, the Vasanth & Co says they had refunded to HDFC on 23.7.2018. Still I am being shuttled pillar to post to settle the issue and no resolution. Even after three months of wait and Vasanth & Co fully agreed that they did duplicate deduction, Rs. 35, 700 is yet to be refunded. It is truly torture to shop in your store. I am deeply disappointed with your service. PLEASE SOMEONE CALL ME TO SETTLE or face the dare consequences