Vasanth & Co — Exchange the whirlpool fridge because it is not working properly since beginning

Address:

No: 8/76A KB Nagar, Melur, 625106

Dear Sir,

Bill No : [protected]
Bill Date : 22/April/2022

I am writing to formally complain about the refrigerator that I purchased from your company. The model number is [21217], and the purchase date was [22/April/2022]. Since the day I purchased it, I have been experiencing issues with the refrigerator not working properly.

I bring to your notice that I purchased 265 liter Whirlpool Fridge (6th Sense IntelliSensor) from your store (Melur Branch-Madurai District) only on 22nd April 2022. Let me tell you that this is not working properly. it is not working properly from the beginning till today I have already complained to the branch many times and the attendants have come 5 times and still, it is not working properly.

I contacted your customer service department 5 times within a year and the technicians came to assess the issue. However, the problem has not yet been resolved.

I am extremely disappointed with the service I have received from your company and the quality of the product I received.

Finally, I am hopeless about this item, please exchange the item