[Resolved] Vasanth & Co — I'm complaining about the service of your pollachi branch | |||
I have bought ninja 27 air cooler from ur branch in pollachi.. There was no proper explanation or detail given to me about the product. Instead of that they gave me an false statements about the product. And there was no proper demo shown to me. They just showed me where to pour water. On and off.. They didn't tell me how long does the effect stays. When i reached my home and used for one hour i was totally disappointed.. So i called them for an enquiry and an employee there who told his name was prabhakaran spoken very rudely and insulted me and my sister.. I strongly need an action against this bad customer service o[censored]r pollachi branch and i need to know what action will be taken against them. Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Apr 19, 2018 Vasanth & Co Customer Care's response Dear Sir, Vasanth and Co values its customer. Customers are the bedrock of our growth and success. And our staff are trained to treat our customers with utmost respect. When being the case a complaint of the nature reported comes to us as a great shock while we strongly believe that the complaint will have no basis at all, still we will make a thorough inquiry of it just because a customer of ours has made the complaint.
| |||
Add a Comment | |||
43%
Complaints
874
Pending
0
Resolved
372
+91 44 4244 4440
+91 44 4244 4444
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
View all Vasanth & Co contact information
Post your Comment