[Resolved] Vasanth & Co — lg refrigerator - color as against the requirement | |
Am purchased lg refrigerator in vasanth & co., t. Nagar, no.15 south usman road, chennai-600017 branch. We are choosing maroon color refrigerator with onion tray, capacity 215l,. Bill paid on 30 nov 2017. While paid of bill, branch staff given one paid voucher, that itself also "description of goods" not mentioned. Material delivered on 01 dec 2017. Yesterday (02 nov 2017) we were tried to opened the refrigerator, at the time only we are found color (Purple) as against the our requirement (Maroon color). Immediately we were communicated to branch and corporate off. Really we never expect this service from vasanth & co. Same day we were purchased lg refrigerator & ifb washing machine in same branch. While visiting your branch, purple color stock only available, but we were choosing maroon color from catalogue. Service person also clearly told, we will be arranged the same color from vasanth& co stock. But, they are unable to delivered maroon color. Request to replace the refrigerator inline with our requirement (215l maroon color lg refrigerator with onion tray) Detail for your tracking: Sales invoice no.[protected] Delivery address : p. Karthikeyan, thiruvanmiyur Model no. Gl-d221apdx We will be expected immediate action from your end. Was this information helpful? | |
Jan 12, 2018 Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 Vasanth & Co Customer Care's response Dear Sir, Hope you are satisfied with the product replaced as per your requirement. For any other query in future, please contact our customer care call center[protected] from 9am to 9pm or write to us at "[protected]@vasanthandco.co" | |
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Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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