[Resolved]  Vasanth & Co — mixie purchased in south masi st., madurai

Sir/madam, we purchased a premier mixie on 09/10/2017 for rs. 3200/- with one year warranty. At the time of purchase, we wished to buy preethi but marketting peoples in the shop canvassed to buy premier. Within 2 months bottom bush of small jar broken and not working. Then i tried with middle size jar. It is also not grinding coconut pieces. Since i am working with two kids, i am facing lot of morning tensions. I went to vasanth and co southmasi street madurai branch and met mr. Velmurugan for replacement or repair. Marketing peoples are not responding, treating lethargcally. We wait for an hour. We didn't expect such type of behavior in such a big firm.
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Jun 15, 2018
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Vasanth & Co Customer Care's response
Dear Mam, We are very sorry for the inconvenience caused. Kindly forward us your contact details and bill no of purchase, which will be helpful for us to sort out your complaint.
Complaint comments 

Comments

Sir I have purchased an conditioner on[protected]...I have lost my original bill copy...so I need a duplicate bill
Name : Shakul Hameed M.S
Mob No:[protected]
Purshed Place : North Usman Road
Date :[protected]
product : Washing machine

Recently i have missed my original bill by mistake

So i request you to arrange for the duplicate bill

And

Pls send it through mail id

Details

Mail id- nice.[protected]@gmail.com
[protected]

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