[Resolved]  Vasanth & Co — non delivery of my product invoice number [protected]

Address:

Chennai, Tamil Nadu, 600126

Refer the bill number 3019522 and sales invoice [protected]

I ordered a LG ac and a Samsung washing machine on 9-march-2020 at rajaji road west tambaram branch.

Now I'm writing this email on 11-march-2020 till now I didn't receive my product and I have paid the amount at the time of purchase.

I spoke to the LG brand inchrge kanagaraj at this morning, he committed me to deliver and install the product before today evening 7 pm. Till now I didn't received the ac and washing machine.

I checked with the warehouse and they told they are yet to receive the product from LG and they don't know when they will receive it. Also don't know about the Samsung washing machine.

I contacted the vasanth & co complaint number, nobody is picking up the phone. I don't know why this number is given in invoice.

I have waited more than two days yet I didn't get my products. I don't know whether I get my product or not. Now I'm realising I got cheated.

Are you having any proper team to track this orders?

Will vasanth & co will bare this waiting time from the billing time?

I have found vasanth & co slogan on the invoice stated "quality & trust" . Is vasanth & co really following this?

Waiting for your genuine reply at the earliest for the above 3 questions.